At Sparkzio, we strive to make your return experience as smooth as possible. Once we’ve received your returned item, it will undergo a thorough inspection to determine if it meets our return criteria. Here are the steps involved in processing your refund:

Refund Approval Process

  1. Inspection of Returned Item: Upon receiving your returned item, we will inspect it to ensure it is in its original condition: unworn, unused, with tags, and in its original packaging. If the item meets these criteria, your refund request will be approved.
  2. Notification: We will notify you via email once we have inspected your returned item. You will be informed whether your refund has been approved or not. If there are any issues with your return (e.g., the item is damaged, altered, or does not meet our return requirements), we will reach out to you for clarification.

Refund Method and Timeline

  • Refund to Original Payment Method: If your return is approved, we will initiate the refund process. The refund will be credited to your original payment method (credit card, debit card, or other methods used during the purchase).
  • Processing Time: The refund will be processed within 10 business days from the date of approval. However, please note that it may take some time for your bank or credit card company to process and post the refund to your account. The processing time can vary depending on the payment method and financial institution.


Delayed Refunds
If more than 15 business days have passed since we approved your return and you have not received your refund, please get in touch with us. You can contact our customer support team at [email protected]. Our team will look into the matter and help resolve any issues promptly.

Restocking Fee and Deduction
Please be aware that we may apply a restocking fee of $5.00 USD for returns to cover initial shipping costs. If the returned item is missing any parts or packaging, or if it has been damaged, the corresponding cost will be deducted from your refund.

We aim to make the return and refund process as transparent and hassle-free as possible. Should you have any questions or concerns, feel free to reach out to us at [email protected]. We’re here to assist you!


Business Name: Sparkzio
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Contact:+1 (305) 932-1963
Business Mail: [email protected]
Business Address: 16266 SW 156th Ave, Miami Florida 33187, United States